Buzz Words and Tech-Industry Acronyms
Can Be Confusing!
Blush Technology Group is here to help you weed through what some
of the terms mean and how it impacts your business.
Unified Communications as a Service is often referred to in the vague cloud of VoIP or Hosted PBX or Cloud Voice services OR…..you get the point. UCaaS encompasses so much more than just phone calls. While phone calls remain a critical component for so many businesses, adding chat, SMS texting, and video collaboration on a single platform to unify your business can provide massive benefits. View our video to understand how UCaaS can support your company's effectiveness!
Both security professionals and cybercriminals would consider the past few years, including 2019, to be highly successful. Security teams leveraged groundbreaking technologies to successfully fend off attacks that would have devastated their organizations in years past. At the same time, we saw the rise of new cyber threats that targeted organizations of all sizes and led to serious financial consequences for many.Learn More
Mobility is term often used to describe everything from your iPhone or Android to the ability to work from anywhere at anytime. Both terms are accurate however that’s quite a large range in “mobility” to determine what may be the best fit for your business.
Your experts at Blush Technology Group are here to support you in either! Mobile phone technology and the introduction of 5G begs the question of which provider offers the best speeds and the lowest cost. To meet the needs of your geographically diverse workforce, you might need a range of providers.
Blush Technologies can help you choose a UCaaS provider that has the best mobile app to integrate the needs of your staff.
Software as a Service promises custom solutions provided for your market and business model. Here are a just a small sample of solutions available through BLUSH: Medical Billing, TeleHealth (secure video solutions), Critical Event Management, Marketing & Lead Generation!
SD-WAN is a hot new technology that entered the marketplace with big promises of cost savings and providing unbreakable internet. In many instances that is true. However SD-WAN is not a one size fits all solution.
As a business owner or IT Executive, SD-WAN can help protect the applications that drive your revenue and keep your critical infrastructure running. Step #1 is awareness of what those pieces are and then the SD-WAN conversation can begin.
Check out our video to learn more about how SD-WAN can help your remote business productivity.
No one likes waiting on the phone. And having to explain the same problem twice or connecting with an agent who can’t help is even more frustrating. Well designed Contact Center Solutions properly direct the call and pass on the information to the next agent so that your customers can get the information they seek in the least amount of time possible. Today’s Contact Centers allow your customers to reach you in the way that they prefer whether that is by phone, chat, social media tag, text message, email or even fax! Check out our video on how today’s contact centers can take your business to the next level!
Regardless of your global location or the need for speed you’ve developed, Blush Technology Group can help you design and take advantage of the best available carrier. Fiber, Dark Fiber, Cable, Broadband, wireless, and satellite services are all viable solutions to keep you connected. Blush Technology Group experts can run services option quotes in minutes!
The Internet of Things is such an exciting development and with sensors reduced in price by more than half in the last 2 years, it’s easy to see why this segment of technology is growing like a wild fire. Do you have a business practice that could greatly benefit from proactive information provided by a sensor? Do you have the tools to identify and route that information to people who can take action?
Let’s build something really cool together!
Frequently Asked Questions
How to choose a UCaaS provider?
Each UCaaS provider has it’s own nuances. While they may advertise very similar functionalities, not all providers are created equal.
The BTG team is here to guide you through the possibilities to find a provider that fits the needs of your business. We have options based on budget, support level, implementation style, and security!
Why would I need SD-WAN?
SD-WAN helps create a simplified, flexible and secure network with failover to support your critical applications. This technology can be used to replace your expensive MPLS network with a secure higher bandwidth solution. Also, SD-WAN can securely enable your team to work from anywhere!
Are you armed for battle?
2020 has seen a significant spike in phishing activity while the world is distracted and outside of their usual professional environment.
Do you have a contact center?
Many businesses don’t realize that the group of staff answering calls is in fact a contact center! With a wide range of platforms from analytics to robust queued calls, multimedia agents (handling more than one interaction at a time) or fully integrated CRM components with advanced IVR functionality; we’re here to help!
How do I keep up with this?
We are able to provide solutions that can help you take control of your mobility expenses! Whether you provide LTE service to SD-WAN devices or mobile phones to your staff, there are options to optimize the carriers so that you get the speeds and devices you need for the best prices! From Mobile Device Management to the best UCaaS applications, we are here to help!